At
WELDUK. we want you to be delighted every time you shop with us. Occasionally
though, we know you may want to return items, so below is our returns policy.
We accept the return of all items only if they are unopened and in their
original condition. If you return goods, as detailed, within 14 days, we
will issue a full refund for the price you paid for the item.
Defective items:
You can always return items if they are defective. Please note: we only
accept returns of items that have been opened if they are defective. Please
see "To return an item" below for details of how to return defective items
to us.
Delivery charges:
If you are returning an item because of an error on our part, we will be
happy to refund the delivery charges incurred in sending the item to you
and your costs in returning it to us. Otherwise you will be responsible
for those charges.
To return an item:
To return an item, please enclose a note giving the reason for the return,
wrap the package securely and send the package to the address below. In
the case of a defective product, please provide a full description of the
fault and return the defective item in its original box (if any), with all
warranty cards, licences, manuals and accessories. Then send the package
to the address below:
WELDUK, Returns Department, 1 Wilson Street, Pinxton, Notts, NG16 6LS, United
Kingdom.
For your protection we recommend that you use a recorded-delivery service.
This returns policy does not affect your statutory rights.
Cancelling an item:
Under the United Kingdom's Distance Selling Regulations, you have the right
to cancel the contract for the purchase of any item within seven working
days of delivery.
To cancel this contract, please fill out the back of the delivery slip that
accompanies your items, giving the reason for the return as "Contract cancellation".
Please package the relevant item securely and send it to us with the delivery
slip so that we receive it within seven working days of the date that the
item was delivered to you. The return address is:
WeldUK, Cancellations Department, 1 Wilson Street, Pinxton, Notts, NG16
6LS, United Kingdom.
For your protection, we recommend that you use a recorded-delivery service.
Please note that you will be responsible for the costs of returning the
goods to us unless we delivered the item to you in error or the item is
faulty. If we do not receive the item back from you with the delivery slip,
we may arrange for collection of the item from your residence at your cost.
You should be aware that once we begin the delivery process, you will not
be able to cancel any contract you have with us for services carried out
by us (for example, postage and packing). As soon as we receive notice of
your cancellation of this order, we will refund the relevant part of the
purchase price for that item.
Weld UK Ltd
1 Wilson Street, Pinxton, Notts, NG16 6LS
